Privacy Policy
Last updated: August 2026
This Privacy Policy describes how thicket-hub ("we," "us," or "our") collects, uses, and protects information when you use our website and services. We are committed to protecting your privacy and handling your personal information responsibly.
Information We Collect
We collect information that you provide directly to us, including:
- Contact information such as name, email address, and organization
- Communication content when you send inquiries through our contact form
- Service preferences indicated through form selections
- Any additional information you choose to provide
We also automatically collect certain information when you visit our website:
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website address
- General geographic location based on IP address
How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide requested information
- To communicate with you about our services
- To improve our website and service offerings
- To analyze website usage patterns
- To comply with legal obligations
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:
- With service providers who assist in our operations and are bound by confidentiality agreements
- When required by law or to respond to legal process
- To protect our rights, property, or safety, or that of our users or others
- With your consent
Data Retention
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When personal information is no longer needed, we securely delete or anonymize it.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access personal information we hold about you
- The right to request correction of inaccurate information
- The right to request deletion of your information
- The right to object to or restrict certain processing
- The right to data portability
To exercise any of these rights, please contact us using the information provided below.
Data Security
We implement appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any websites you visit.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
thicket-hub
147 Harbourfront Drive, Suite 340
Toronto, Ontario M5J 2L4
Email: [email protected]