GDPR Compliance

Last updated: August 2026

This page outlines how thicket-hub complies with the General Data Protection Regulation (GDPR) for visitors from the European Economic Area (EEA). We are committed to protecting the privacy and rights of all individuals whose personal data we process.

Data Controller

For the purposes of the GDPR, thicket-hub acts as the data controller for personal information collected through this website. Our contact details are:

thicket-hub
147 Harbourfront Drive, Suite 340
Toronto, Ontario M5J 2L4, Canada
Email: [email protected]

Legal Basis for Processing

We process personal data based on the following legal grounds:

• Consent: When you submit a contact form or accept cookies, you provide consent for specific processing activities.
• Legitimate Interests: We may process data for our legitimate business interests, such as improving our services and website functionality, provided these interests do not override your rights.
• Contractual Necessity: When you engage our services, we process data necessary to fulfill our contractual obligations.
• Legal Obligation: We may process data when required to comply with applicable laws.

Your Rights Under GDPR

As an individual in the EEA, you have the following rights regarding your personal data:

Right of Access

You have the right to request a copy of the personal data we hold about you. We will provide this information within 30 days of receiving your request.

Right to Rectification

If you believe any personal data we hold about you is inaccurate or incomplete, you have the right to request correction.

Right to Erasure

You have the right to request deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purpose it was collected or when you withdraw consent.

Right to Restriction of Processing

You may request that we restrict the processing of your personal data in certain situations, such as when you contest the accuracy of the data or object to processing.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.

Right to Object

You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes.

Right to Withdraw Consent

Where processing is based on consent, you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing conducted before withdrawal.

International Data Transfers

As we are based in Canada, personal data collected from EEA residents may be transferred to and processed in Canada. Canada has been recognized by the European Commission as providing adequate protection for personal data. Where data is transferred to other countries, we ensure appropriate safeguards are in place.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected. The retention period depends on the nature of the data and the purpose of processing. Contact form submissions are retained for two years unless you request earlier deletion.

Data Security

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including encryption of data in transit and at rest, access controls, and regular security assessments.

Exercising Your Rights

To exercise any of your rights under GDPR, please contact us at [email protected]. We may need to verify your identity before processing your request. We will respond to your request within 30 days.

Complaints

If you are not satisfied with how we handle your personal data or respond to your requests, you have the right to lodge a complaint with a supervisory authority in your country of residence.

Updates to This Notice

We may update this GDPR compliance notice from time to time. Any changes will be posted on this page with an updated revision date.